Editorial Policy
Our commitment to accuracy, transparency, and ethical content practices.
Core Principles
Accuracy First
Every listing is verified for accuracy before publication. We confirm addresses, hours, and operational status through multiple sources.
No Paid Placements
We do not accept payment for listings or reviews. Our recommendations are based solely on quality and authentic community value.
Transparency
We clearly disclose our methodology, update practices, and any potential conflicts of interest. You always know how we make decisions.
Fair Representation
We strive to represent Cambridge's diversity—different neighborhoods, cuisines, price points, and ownership types all have a place here.
Content Standards
Accuracy & Verification
Before any business, restaurant, or attraction is listed on Guide to Cambridge, we verify:
- The business is located within Cambridge, Massachusetts city limits
- The business is currently operating (not temporarily or permanently closed)
- Contact information, address, and hours are accurate
- The business has a positive reputation in the local community
We use multiple verification sources including Google My Business, direct phone confirmation, in-person visits, and official city records when available.
Independence & No Paid Placements
Guide to Cambridge maintains complete editorial independence:
- No sponsored listings: We do not accept payment to include or promote any business.
- No affiliate relationships: We do not receive commissions for reservations or purchases.
- No advertising influence: If we ever introduce advertising, it will be clearly separated from editorial content.
If our policies ever change, we will clearly disclose this on our site.
Local Sourcing
We prioritize information from people who actually live in or regularly visit Cambridge:
- Recommendations from Cambridge residents carry more weight than tourist reviews
- We monitor local community forums and social media for genuine feedback
- Our founder and contributors are Cambridge-based whenever possible
Corrections Policy
We take accuracy seriously and welcome corrections. When we identify or are notified of an error:
- Critical errors (closed businesses, wrong addresses) are corrected within 24 hours
- Minor errors (updated hours, new phone numbers) are corrected within one week
- Significant factual corrections are noted with an update date on the affected page
User-Submitted Content
We welcome community input through our contact form and business submission process:
- All user submissions are reviewed before publication
- We verify claims and recommendations through our standard curation process
- We do not publish anonymous accusations or unverified negative claims
- Business owners may submit corrections or updates about their own listings
Data & Privacy
We collect minimal user data and respect privacy:
- We do not sell user data to third parties
- Contact form submissions are used only for responding to inquiries
- We use standard analytics to understand site usage patterns
- See our Privacy Policy for full details
Report an Error or Concern
Found inaccurate information? Have a concern about our content? We want to know. All reports are reviewed by our editorial team.
Contact Us